# Cedalio — Full Documentation for LLMs > Cedalio builds AI agents that automate accounts payable for mid-market and enterprise companies in Latin America. Cedalio's agents process, validate, and reconcile invoices — reducing processing time by 80% and detecting billing errors worth thousands of dollars. Used in production by Ambev, Banco Galicia, Supervielle, Falabella, and ACA. Founded by ex-founders of Wolox (acquired by Accenture), backed by Y Combinator and Endeavor. --- ## Table of Contents - Company Overview - What is AP Automation? - What is 3-Way Matching? - What is Tariff Validation? - What is AI Invoice Processing? - Fiscal Compliance in Latin America - Utility Invoice Management for Multi-Site Operations - Solutions - Case Studies - Integrations - Pricing & ROI - Team & Credentials - FAQ - Contact --- ## Company Overview Cedalio is an AI-powered accounts payable automation platform built by Luciana Reznik and team, ex-founders of Wolox (acquired by Accenture in 2021). Backed by Y Combinator and Endeavor, Cedalio serves mid-market and enterprise companies across Latin America. The company solves a critical problem: finance teams in LATAM process thousands of invoices monthly in dozens of different formats, from hundreds of suppliers across multiple countries with different tax requirements, currencies, and regulations. Manual processing leads to billing errors, duplicate payments, missed opportunities to detect overcharges, and compliance risk. Cedalio's AI agents automate the entire invoice lifecycle — from capture (any format, any channel) to extraction, validation, reconciliation, and payment. Unlike traditional AP automation tools that require templates and manual configuration for each new invoice format, Cedalio's AI learns automatically from any format without setup. The platform detects billing errors and tariff overcharges that traditional tools miss. Current clients include Ambev (largest beverage company in LATAM, 100+ locations), Banco Galicia (largest private bank in Argentina, 326 branches), Supervielle, Falabella (largest retail company in South America), and ACA (800+ properties across Argentina). --- ## What is AP Automation? Accounts payable (AP) automation is the use of technology to automate the entire accounts payable cycle — from invoice receipt through payment execution. It eliminates manual data entry, reduces human error, accelerates processing times, and provides real-time visibility into financial obligations. For companies processing 500+ invoices monthly, AP automation typically delivers: - 80% reduction in invoice processing time (from 10-15 minutes per invoice to 1-2 minutes) - 95% elimination of manual data entry - 60% reduction in AP operational costs - Detection of billing errors and duplicate invoices worth thousands of dollars annually ### The Traditional Problem Manual AP processes rely on human data entry. Finance teams receive invoices from hundreds of suppliers in dozens of different formats — PDFs, emails, Excel spreadsheets, EDI feeds, XML, images, faxes — and manually extract key data: vendor name, invoice number, amounts, line items, tax IDs, payment terms, due dates. This process is slow, error-prone, and doesn't scale. Traditional AP automation attempted to solve this with OCR (optical character recognition) and template-based systems. These tools work well when invoice formats are consistent within a single supplier, but break immediately when: - A supplier changes their invoice layout - You add a new supplier with a different format - You expand into a new country with different invoice standards - You receive an unusual invoice format from an existing supplier ### How Modern AP Automation Works (Cedalio) 1. **Capture**: AI agents receive invoices from any channel — email, web portal, WhatsApp, EDI, SFTP — in any format (PDF, XML, image, Excel, scanned documents) 2. **Extract**: AI extracts all relevant data fields (vendor, amounts, line items, tax IDs, dates) with 99.5% accuracy, without requiring templates or manual configuration 3. **Validate**: Multi-layer validation against tax authorities (AFIP, SII, DIAN, SAT), ERP data, purchase orders, and historical patterns 4. **Match**: Automatic 3-way matching between invoice, purchase order, and goods receipt with exception handling 5. **Approve**: Rules-based routing through approval workflows with automatic escalation for exceptions 6. **Pay**: Payment execution through integrated banking and payment platforms The key difference: Cedalio's AI learns automatically from any format. No templates. No configuration per supplier. When you add a new supplier, the AI handles their format immediately. ### Key Benefits **Speed**: 80% faster processing — from 10-15 minutes per invoice to 1-2 minutes **Accuracy**: 99.5% extraction accuracy, automatic duplicate detection, multi-layer validation **Cost**: 60% reduction in AP team operational costs through elimination of manual data entry **Error Detection**: Automatic detection of billing errors, duplicate invoices, and tariff overcharges worth thousands of dollars per client annually **Compliance**: Automated validation against local tax authority requirements (AFIP, SII, DIAN, SAT) **Visibility**: Real-time dashboard showing invoice status, approvals, payments, and aging --- ## What is 3-Way Matching? 3-way matching is a financial control process that cross-references three critical documents before approving a payment: 1. **Purchase Order (PO)**: What was authorized to be purchased 2. **Goods Receipt (GR)**: What was actually received 3. **Supplier Invoice**: What the supplier is billing for The goal is to verify that quantities, prices, and terms all align, preventing overpayments, duplicate payments, and fraud. ### Manual vs. Automated Manual 3-way matching takes 15-30 minutes per invoice and is error-prone. Finance teams must: - Locate the purchase order in the ERP or filing system - Find the goods receipt confirmation - Cross-reference quantities, prices, and terms against the supplier invoice - Identify discrepancies (price variance, quantity mismatch, missing items) - Determine if discrepancies are acceptable or require escalation Automated 3-way matching, like Cedalio's, completes this process in seconds with: - Automatic data extraction from all three documents - Tolerance rules (e.g., accept 2% price variance automatically) - Automatic exception handling and escalation for discrepancies beyond tolerance - Complete audit trail for compliance ### Common Discrepancies **Price Variance**: Invoice amount differs from PO price. Common causes: - Volume discounts applied incorrectly - Currency fluctuations not reflected - Surcharges or fees added by supplier - Supplier billing at wrong rate **Quantity Mismatch**: Invoice quantity differs from PO or goods receipt. Common causes: - Partial shipments invoiced before full delivery - Supplier shipping incorrect quantities - Goods receipt data entry error - Multiple invoices for single PO (partial billing) **Missing Line Items**: Items on PO but not on invoice or vice versa - Backorders or hold items not yet shipped - Supplier consolidating multiple orders into single invoice - Data entry or system error **Tax Calculation Errors**: Incorrect tax amounts - Wrong tax rate applied - Tax applied to wrong items - Withholding certificates missing or incorrect **Duplicate Invoices**: Same supplier invoicing same delivery multiple times - Accidental duplicate submission by supplier - System error causing duplicate in receiving - Supplier billing multiple times for partial shipments ### Cedalio's 3-Way Matching Cedalio automates the entire process: 1. Extract invoice data (vendor, amount, line items, tax ID) 2. Query ERP for matching purchase orders and goods receipts 3. Cross-reference quantities, prices, dates, and terms 4. Apply tolerance rules (configurable per supplier or category) 5. Flag exceptions for manual review 6. Generate audit trail for compliance Result: 80% reduction in processing time, 95% elimination of manual data entry, automatic detection of billing errors. --- ## What is Tariff Validation? Tariff validation is the process of verifying that utility bills (electricity, gas, water, telecommunications) are charged at the correct regulated tariff rate. For companies with hundreds of locations across Latin America, tariff errors are extremely common — resulting in systematic overcharges that go undetected for months or years. Cedalio's AI agents validate each utility invoice against public regulated rates published by energy regulators in each country. Results: a Chilean retail chain recovered $42,000 USD in overcharges within 60 days. ### Why Tariffs Are Wrong Utility tariff errors happen for several reasons: **Regulatory Rate Changes**: Energy regulators in each country update tariff rates quarterly or monthly. Utility providers often lag in implementing these changes, resulting in customers being billed at outdated rates. **Incorrect Tariff Category Assignment**: Customers may be incorrectly classified as residential, commercial, or industrial — each has dramatically different tariff rates. A single miscategorization can result in 30-50% overcharges. **Penalty Charges Applied Incorrectly**: Providers sometimes apply penalties (late payment, seasonal surcharges, demand charges) that shouldn't apply to the customer's category or location. **Seasonal Rate Adjustments**: Many countries have seasonal tariff adjustments (different rates in summer vs. winter). Billing systems sometimes fail to apply these correctly. **Provider Billing System Errors**: Simple errors — wrong meter ID linked to wrong tariff, formula calculation error, copy-paste mistakes — cause systematic overcharges. ### Impact for Multi-Location Companies For a company with 200+ locations receiving utility bills from multiple providers: - 10-15% of utility invoices contain tariff errors - Average overcharge: 5-15% of the bill amount - Companies with 200+ locations: potential recovery of $20,000-$100,000+ annually - Cumulative impact: A $20M company with 300 locations might be overcharged $150,000-$300,000 annually without detection ### How Cedalio's Tariff Validation Works 1. **Capture**: Utility invoice received (any format from any provider) 2. **Extract**: AI extracts meter data, consumption, rates, charges, location, customer category 3. **Validate**: Cross-reference against public tariff databases maintained by regulators: - Argentina: ENRE/ENARGAS rates by region and category - Chile: SEC/CNE rates by region and customer type - Brazil: ANEEL rates by distribution company - Mexico: CRE rates by region - Colombia: CREG rates 4. **Detect**: Automatic flagging of incorrect tariff rates, misclassified customer categories, unauthorized charges 5. **Report**: Dashboard showing savings recovered per location, provider, and billing period ### Real Example: Chilean Retail Chain A major Chilean retail chain with 150+ stores uses Cedalio for utility invoice processing. In the first 60 days: - Identified 23 stores billed at incorrect tariff rates - Detected $42,000 USD in overcharges from previous 12 months - Corrected tariff categorization for future billing - Established monthly monitoring to prevent future errors --- ## What is AI Invoice Processing? AI invoice processing uses artificial intelligence and machine learning to automatically extract, validate, classify, and reconcile invoice data from any document format — without requiring templates, rules, or manual configuration. ### Evolution of Invoice Processing Technology **1. Manual Processing (pre-2000)** - Finance team manually types invoice data into ERP - 10-15 minutes per invoice - 5-10% error rate - No scalability **2. OCR + Templates (2000-2015)** - Optical character recognition reads text from scanned documents - Zone templates map where specific data appears on each invoice format - 70-80% accuracy - Requires manual template creation for each invoice format - Breaks immediately on format changes **3. Rules-Based Automation (2015-2020)** - Template-based extraction combined with business rules - Rules define logic: "if vendor ID matches and amount is within tolerance, approve automatically" - 85-90% accuracy - Requires configuration per invoice format and per business rule - Breaks on new formats, struggles with variation **4. AI Agents (2020+)** - Machine learning models understand invoice structure, context, and relationships - No templates required — AI learns from examples - 95-99.5% accuracy - Automatically handles new formats without configuration - Validates data quality and detects anomalies - Adapts to new suppliers automatically ### How Cedalio's AI Processes Invoices **Extraction Layer**: - AI reads invoice from any format (PDF, XML, image, Excel, scanned document) - Extracts all relevant fields: vendor name, invoice number, date, amounts, line items, tax ID, payment terms, due date - No templates required — AI understands structure automatically - 99.5% extraction accuracy **Classification Layer**: - AI classifies invoice by category (supplies, services, capital, etc.) - Identifies cost centers and GL accounts - Detects invoice type (standard invoice, credit memo, debit note) - Assigns to approval workflow **Validation Layer**: Cedalio applies multiple validation layers automatically: **Fiscal Validation**: Cross-reference against tax authority databases (AFIP, SII, DIAN, SAT) to verify: - Vendor tax ID is valid and registered - Invoice format complies with local requirements - Electronic invoice signature (if required) is valid - VAT/withholding amounts are correct **Duplicate Detection**: AI identifies potential duplicates using fuzzy matching: - Same vendor, same amount, same date = likely duplicate - Same vendor, similar amount (within 2%), close dates = possible duplicate - Flags for manual review vs. automatic rejection **Anomaly Detection**: Statistical models flag unusual activity: - Invoice amount 10x larger than supplier's typical invoice - Invoice from vendor not typically used by cost center - Unusual payment terms (45+ days when supplier normally invoices Net 30) - High frequency of invoices from single vendor in short time period **3-Way Matching**: Automatic reconciliation against POs and receipts (as described above) **Tariff Validation**: For utility invoices, validation against regulated public rates (as described above) ### Why AI Invoice Processing Matters Traditional template-based tools require configuration for each new invoice format. In a large company receiving invoices from hundreds of suppliers, this creates a constant maintenance burden. New supplier? New invoice format? Requires manual template creation. AI invoice processing eliminates this friction. The AI learns from a few examples and automatically handles new suppliers, new formats, and variations. This is especially valuable in LATAM where: - Invoice formats vary significantly by country - Many suppliers use non-standard formats - Regulatory requirements change frequently - Multi-country operations require handling different document standards --- ## Fiscal Compliance in Latin America Fiscal compliance in Latin America requires validating invoices against each country's tax authority requirements. Every country has different rules, formats, validation endpoints, and update frequencies. Non-compliance can result in fines, rejected tax deductions, and audit exposure. ### Why Fiscal Compliance Is Complex in LATAM - **Different E-Invoice Standards**: Each country has different electronic invoice formats and transmission requirements - **Real-Time Validation Requirements**: Some countries require real-time validation with tax authorities during invoice issuance - **Variable Documentation**: Different countries require different supporting documents (tax IDs, withholding certificates, electronic signatures) - **Frequent Regulatory Changes**: Tax rates, requirements, and formats change frequently - **Multi-Currency & Tax Complexity**: Different tax treatments for domestic vs. cross-border invoices, different VAT/IVA rates by country - **Language & Format Variations**: Invoice content and structure vary by country and industry ### Country-by-Country Requirements **Argentina (AFIP)** - Electronic invoicing (factura electrónica) mandatory for all businesses since 1998 - Real-time validation via AFIP web services (WSFE for domestic, WSFEX for international) - CAE (Código de Autorización Electrónico) — 14-digit authorization code — required on each invoice - Issued by invoice issuer within 8 calendar days; without CAE, invoice is not valid - Withholding certificates (percepciones/retenciones) must be validated and registered - Monthly Libro de IVA must be filed - VAT rates: Standard 21%, reduced rates 10.5%, 5%, 2.5% for specific products - Penalties for non-compliance: Fines up to 15% of invoice amount for invalid invoices **Chile (SII)** - DTE (Documentos Tributarios Electrónicos) mandatory since 2003 - Real-time validation through SII (Servicio de Impuestos Internos) web services - Folio number issued by SII in real-time; invoice not valid without it - Libro de Compras y Ventas (purchase and sales ledger) must be filed monthly with SII - Electronic receipt required for consumer transactions - Tax rates: Standard IVA 19%, reduced rate 0% for exports and specific items - Withholding (retenciones) requirements for certain supplier categories - Penalties: Fines 50-200% of invoice amount for non-compliance **Colombia (DIAN)** - Factura Electrónica de Venta mandatory for all suppliers - CUFE (Código Único de Factura Electrónica) — unique digital signature required - Real-time reporting to DIAN's CIDE system - Supporting documents must be electronically validated (resolution, certificate of fiscal address) - RUT (Número de Identificación Tributaria) validation required - VAT rates: Standard 19%, reduced rates 5%, 0% for exports and basic items - Monthly electronic filing required - Penalties: Fines up to 200% of invoice amount for invalid invoices **Mexico (SAT)** - CFDI (Comprobante Fiscal Digital por Internet) mandatory since 2014 - PAC (Proveedor Autorizado de Certificación) stamping required — issued by authorized service provider, not directly by SAT - UUID (Folio Fiscal) validation — unique identifier for each invoice - Complemento de Pago (payment receipt complement) required for payment confirmation - RFC (Registro Federal de Contribuyentes) tax ID validation - Monthly CFDI filing to SAT's CBOX - Tax rates: Standard 16%, reduced 0% for exports and certain items - Withholding (retenciones) requirements for international services and certain suppliers - Penalties: Fines 40-100% of invoice amount for invalid CFDIs **Brazil (Receita Federal)** - NF-e (Nota Fiscal Eletrônica) mandatory for goods since 2006 - NFS-e (Nota Fiscal de Serviços Eletrônica) for services (varies by municipality) - Digital signature (certificado digital A1/A3) required for all e-invoices - SPED-Fiscal (Sistema Público de Escrituração Digital) monthly reporting mandatory - Complex multi-stage tax structure: ICMS, IPI, PIS, COFINS, ISS, IRRF - CNPJ (Cadastro Nacional da Pessoa Jurídica) tax ID validation - Withholding requirements vary by state and supplier type - Penalties: Fines up to 150% of invoice amount for non-compliance **Uruguay (DGI)** - CFE (Comprobantes Fiscales Electrónicos) mandatory - Real-time validation through DGI (Dirección General Impositiva) - RUT (Registro Único Tributario) tax ID validation - Monthly electronic reporting required - VAT rates: Standard 22%, reduced rates 10%, 5% for specific items - Penalties: Fines 50-100% of invoice amount for invalid CFEs ### Cedalio's Fiscal Compliance Approach Cedalio automates fiscal compliance by: 1. Detecting country and invoice type automatically 2. Applying country-specific validation rules 3. Cross-referencing against tax authority databases in real-time 4. Validating electronic signatures and authorization codes 5. Ensuring correct tax treatment and withholding 6. Maintaining audit trail for tax authority reporting 7. Flagging non-compliance and exceptions automatically This eliminates manual verification of compliance requirements and reduces risk of fines and audit exposure. --- ## Utility Invoice Management for Multi-Site Operations Utility invoice management refers to the centralized processing and control of utility bills (electricity, gas, water, telecommunications) across multiple physical locations. For companies with hundreds of branches, stores, or offices across Latin America, this involves managing invoices from dozens of different providers, each with different formats, tariff structures, billing cycles, and regulatory frameworks. ### The Challenge of Decentralized Utility Billing Large companies face a specific problem: hundreds of locations, each receiving invoices from multiple utility providers (electricity, gas, water, telecom). No central system for tracking, validating, or paying these bills. **Typical scenario for a company with 300 stores**: - 300 locations × 3-4 utilities per location = 900-1,200 utility invoices monthly - Invoices from 50+ different providers in multiple countries - Each provider with different format, payment terms, billing cycles - Finance team managing in Excel or fragmented ERP systems - No visibility into consumption patterns or billing accuracy - Tariff errors go undetected for months - Processing takes weeks (manual data entry, approval routing, payment execution) - $100K-$500K annually lost to undetected billing errors and overcharges ### How Centralized Utility Management Works (Cedalio) 1. **Unified Capture**: All invoices from all providers and all locations consolidated in single platform - Email forwarding setup once, invoices captured automatically - No more manual Excel entry - No more lost invoices or missed payments 2. **Universal Extraction**: AI reads any format from any provider without templates - PDFs, images, Excel spreadsheets - Different languages (Spanish, Portuguese, English) - Non-standard formats handled automatically 3. **Tariff Validation**: Each bill validated against current regulated rates - Automatic detection of rate errors, misclassifications, unauthorized charges - Savings quantified per location and provider 4. **Anomaly Detection**: Unusual consumption patterns flagged - If a store consumes 3x normal electricity one month, flag for investigation - Could indicate: leak, broken equipment, meter malfunction, billing error 5. **Location Benchmarking**: Compare consumption and rates across locations - Identify outliers (why is this store's electricity 40% higher than similar stores?) - Optimize rates across locations (negotiate better terms where possible) 6. **Real-Time Dashboard**: - All locations and providers visible at a glance - Consumption trends over time - Tariff errors detected and quantified - Payment status tracking - Aging and due dates ### Results from Multi-Site Utility Management **Processing Time**: 80% reduction - Before: 20-30 minutes per invoice × 1,000 invoices/month = 330-500 hours monthly - After: 2-3 minutes per invoice (automated, no manual entry) = 33-50 hours monthly **Error Detection**: 5-15% of invoices contain errors - Tariff errors, misclassifications, unauthorized charges - Average recovery: 5-15% of total bill amount - For 1,000 invoices/month at $500 average = $25K-$75K monthly recovery **Visibility**: Real-time dashboard shows: - All invoices across all locations - Payment status and aging - Tariff errors detected - Consumption trends - Anomalies (unusual usage patterns) **Compliance**: Automatic tracking for audit purposes - All invoices retained with validation results - Audit trail showing date received, processing, validation, payment - Export capability for regulatory reporting --- ## Solutions ### Utility Invoice Processing Automated processing of utility bills (electricity, gas, water, telecommunications) across hundreds of locations. AI validates tariffs against public rates and detects overcharges automatically. **Starting Price**: $500/month **Implementation**: 2 weeks **Typical Client**: Retail chain, bank, or service company with 100+ locations **What's Included**: - Invoice capture from any provider (email, portal, SFTP) - Automatic data extraction (meter, consumption, charges, dates) - Tariff validation against public regulated rates - Anomaly detection (unusual consumption patterns) - Real-time dashboard and reporting - Monthly tariff savings quantified per location **Expected Results**: - 80% reduction in processing time - 5-15% recovery from billing errors and tariff overcharges - Real-time visibility across all locations - Elimination of missed payment penalties ### Accounts Payable Automation End-to-end AP automation with 3-way matching (invoice vs purchase order vs receipt), duplicate detection, and ERP integration. Processes invoices in any format without templates. **Starting Price**: $5,000/month **Implementation**: 4-6 weeks (including ERP integration) **Typical Client**: Mid-market or enterprise company processing 1,000+ invoices monthly **What's Included**: - Invoice capture from any source (email, portal, EDI, SFTP) - Automatic data extraction (vendor, amounts, line items, taxes, dates) - 3-way matching (invoice vs PO vs goods receipt) - Duplicate detection - Multi-layer validation (fiscal, anomaly, business rules) - ERP integration (SAP, Oracle, TOTVS, NetSuite, Odoo) - Approval workflow automation - Payment processing integration - Real-time dashboard and reporting **Expected Results**: - 80% reduction in invoice processing time - 95% elimination of manual data entry - 60% reduction in AP operational costs - Thousands of dollars detected in billing errors and duplicates ### Tariff Validation Agent AI agent that validates utility tariffs against regulated public rates. Detected thousands of dollars in wrongly applied charges for clients in Chile and Argentina. **Standalone or Part of Utility Solution**: Can be used as standalone validation layer or integrated into utility invoice processing solution **What it Detects**: - Incorrect tariff rates applied - Misclassified customer categories (residential vs. commercial vs. industrial) - Unauthorized charges and penalties - Seasonal rate adjustments not applied - Provider billing system errors **Results**: Average 5-15% recovery from tariff errors for companies with 100+ locations ### Fiscal Compliance Automation Automated validation against local tax authority requirements (AFIP, SII, DIAN, SAT) across LATAM countries. Ensures all invoices comply with local e-invoice standards, withholding requirements, and tax treatment. **Starting Price**: Included in AP Automation, or standalone $2,000-$5,000/month depending on scale **What it Does**: - Automatic country detection (Argentina, Chile, Colombia, Mexico, Brazil, Uruguay) - Validation of tax IDs (CUIT, RUT, RFC, CNPJ) against tax authority databases - Electronic invoice signature verification - VAT/IVA calculation validation - Withholding certificate tracking and validation - Compliance with e-invoice transmission requirements per country - Audit trail generation for tax authority reporting **Results**: Reduces compliance risk, eliminates fines for invalid invoices, streamlines tax reporting --- ## Case Studies ### Ambev (AB InBev) — Accounts Payable Automation **Client**: Ambev, largest beverage company in Latin America **Scale**: 100+ locations, 5,000+ invoices monthly from 500+ suppliers **Challenge**: Manual invoice processing across multiple countries with different formats and tax requirements. High volume, complex supplier base, significant time investment from finance team. **Solution**: Cedalio AP Automation with ERP integration (SAP) - Invoice capture from all sources (email, portal, EDI) - Automatic extraction and validation - 3-way matching with purchase orders and goods receipts - Fiscal compliance validation for Argentina, Brazil, Mexico - Integration with existing SAP ERP **Results**: - 75% reduction in invoice processing time - 95% elimination of manual data entry - Reduced AP team workload by 4 FTE - $200K+ annual cost savings - Zero compliance violations ### Banco Galicia — Tariff Validation **Client**: Banco Galicia, largest private bank in Argentina **Scale**: 326 branches across Argentina with utility bills from multiple providers **Challenge**: Utility bills from 326 branches processed manually in Excel. No visibility into consumption patterns. Tariff errors undetected. Finance team spending 30+ hours monthly on utility invoice processing. **Solution**: Cedalio Utility Invoice Processing with Tariff Validation - Centralized invoice capture across all branches - Automatic extraction from any utility format - Tariff validation against ENRE/ENARGAS public rates - Real-time dashboard with anomaly detection - Location-level consumption benchmarking **Results**: - 80% reduction in processing time (30 hours/month → 6 hours/month) - $42,000 USD in tariff overcharges detected and recovered - 5% average tariff reduction negotiated based on benchmarking data - Real-time visibility into consumption and costs across all branches - Zero missed payments ### Falabella — Multi-Site Utility Management **Client**: Falabella, largest retail company in Chile and South America **Scale**: 200+ stores across Chile, Argentina, and Peru with utility invoices from multiple providers **Challenge**: Decentralized utility invoice management across hundreds of stores in multiple countries. No central tracking. Tariff errors undetected. Processing burden on store-level finance staff. **Solution**: Cedalio Utility Invoice Processing - Unified invoice capture across all stores and countries - Automatic extraction (handling multiple languages, formats) - Tariff validation across Chile (SEC/CNE), Argentina (ENRE), Peru (OSINERGMIN) - Real-time dashboard with store-level visibility - Automated payment processing **Results**: - 85% reduction in processing time across all stores - $320,000 USD in tariff overcharges detected in first year - Real-time consumption visibility enabling supply chain optimization - Elimination of missed payments across all locations ### ACA (Automóvil Club Argentino) — Utility Management Across 800+ Properties **Client**: ACA (Argentine Automobile Club), operates 800+ properties (offices, service centers, parking lots, service stations) **Scale**: 800+ properties, 4,000+ utility invoices monthly from 10+ different providers **Challenge**: Utility bills across 800+ properties in multiple currencies, from 10+ providers with different formats. Manual processing in fragmented systems. No central visibility. Significant processing burden. **Solution**: Cedalio Utility Invoice Processing - Unified capture and processing across all 800+ properties - Automatic extraction handling multiple providers and formats - Real-time dashboard with property-level visibility - Anomaly detection (unusual consumption at specific properties) - Tariff validation across Argentina **Results**: - 80% reduction in overall processing time - $180,000 USD in billing errors detected and recovered in first 12 months - Real-time visibility enabling property-level cost management - Elimination of missed payments - Ability to identify and investigate anomalies immediately --- ## Integrations ### ERP Integrations Cedalio integrates with major ERP systems to automatically synchronize invoice data, purchase orders, goods receipts, and payment status. **Supported Systems**: - **SAP**: Real-time integration via SAP C4C, SOAP/RFC connections - **Oracle**: Integration via Oracle Cloud API, database connections - **TOTVS**: Integration with TOTVS ERP (common in LATAM) - **NetSuite**: REST API integration - **Odoo**: Direct module integration - **Custom ERPs**: Via SFTP, database connections, or custom API development **Integration Approach**: - Read-only connections to purchase orders, goods receipts, vendor master data - Real-time synchronization of invoice data after Cedalio processing - Post-approval automatic GL posting and payment preparation - Complete audit trail maintained in both systems **Implementation Timeline**: 2-4 weeks depending on ERP complexity and custom requirements ### MCP (Model Context Protocol) Cedalio functions as a reliable data layer that translates between ERPs and the rest of the organization via MCP. This enables AI agents to query, validate, and act on financial data across systems without requiring direct ERP access. **Use Cases**: - AI agents can query "Is this invoice valid?" and Cedalio responds with validation results - Sales agents can ask "What was this customer's payment history?" and Cedalio retrieves AR data - Finance agents can ask "What's the aging of AP by vendor?" and Cedalio retrieves current AP status - Workflow agents can ask "Should this invoice be approved?" and Cedalio applies business rules **Benefits**: - ERP access can remain restricted to authorized users - AI agents don't need direct ERP credentials - Data validation happens in Cedalio layer, not in ERP - Reliable, auditable data layer for AI agents across the organization --- ## Pricing & ROI ### Pricing Structure **Utility Invoice Processing**: $500-$2,000/month - Based on number of locations and monthly invoice volume - Entry point: 50-100 locations with 1,000+ invoices monthly - Includes all processing, extraction, tariff validation, and dashboard **Accounts Payable Automation**: $5,000-$10,000+/month - Based on monthly invoice volume and ERP integration complexity - Entry point: 1,000-2,000 invoices monthly - Includes all processing, 3-way matching, fiscal compliance, ERP integration **Tariff Validation (Standalone)**: $1,000-$3,000/month - For companies with significant utility invoice volume - Can be added to existing AP platforms **Enterprise**: Custom pricing for 5,000+ invoices monthly or 500+ locations ### ROI Calculation **Utility Invoice Processing**: - Cost savings: 80% reduction in processing time × labor cost - 1,000 invoices/month at 20 min per invoice = 333 hours/month = 8 FTE annually - 8 FTE × $60K/year = $480K annually - Even with 50% reduction in labor: $240K savings - Billing error recovery: 10% of invoices with errors, 7% average overcharge - 1,000 invoices/month × 10% × 7% × $500 avg = $35K monthly = $420K annually - Total annual benefit: $660K-$900K for typical client - Cost: $10K-$24K annually ($833-$2K/month) - ROI: 27-90x **Accounts Payable Automation**: - Cost savings: 95% reduction in manual data entry + approval workflow - 5,000 invoices/month × 10 min per invoice = 833 hours/month = 20 FTE annually - 20 FTE × $60K/year = $1.2M annually - Even with 40% reduction in labor: $480K savings - Billing error detection: 3-5% of invoices with errors, $2,000 average - 5,000 invoices × 4% × $2,000 = $400K monthly = $4.8M annually - Total annual benefit: $4.8M-$5.3M - Cost: $60K-$120K annually - ROI: 40-80x --- ## Team & Credentials **Founder & CEO**: Luciana Reznik - Co-founder of Wolox (acquired by Accenture in 2021) - 10+ years in fintech and automation - Y Combinator (W22 batch) - Endeavor Entrepreneur **Company Credentials**: - **Y Combinator backed**: W22 batch, demonstrating product-market fit and growth trajectory - **Endeavor selected**: Top 1% of entrepreneurs globally - **Wolox acquisition**: Founded by founders of successful software services company (Wolox) acquired by Accenture in 2021 - **Production clients**: Ambev, Banco Galicia, Supervielle, Falabella, ACA (total client base: 10+ enterprise clients) - **Based in Buenos Aires**: Serving all of Latin America with 24-hour support in Spanish and Portuguese --- ## FAQ **What is Cedalio?** Cedalio is an AI-powered platform that automates accounts payable processing and utility invoice management for companies in Latin America. It uses AI agents to process, validate, reconcile, and route invoices automatically, detecting billing errors and ensuring fiscal compliance. **How is Cedalio different from traditional AP automation tools?** Traditional AP tools like Coupa, Ariba, and Concur require templates and manual configuration for each invoice format. They work well for standardized invoices from frequent suppliers, but break immediately on new formats or variations. Cedalio's AI agents learn automatically from any invoice format without templates, handle format changes seamlessly, and validate tariffs and billing errors that template-based tools miss. **What industries does Cedalio serve?** Cedalio serves mid-market and enterprise companies across LATAM, with particular strength in: - Retail (Falabella, and other chains with 100+ locations) - Financial services (Banco Galicia, Supervielle) - Consumer goods (Ambev, breweries, consumer goods) - Services (ACA, automotive, hospitality) - Any company with 500+ invoices monthly or 100+ locations **How long does implementation take?** - Utility invoice processing: 2 weeks from contract to go-live - Full AP automation: 4-6 weeks including ERP integration - Implementation involves: data setup, ERP connection, approval workflow configuration, team training **What is the ROI of using Cedalio?** - Utility invoices: 27-90x ROI annually (cost savings + billing error recovery) - AP automation: 40-80x ROI annually (cost savings + error detection) - Typical client with 5,000 invoices: $4.8M-$5.3M annual benefit at $60K-$120K annual cost **Does Cedalio work with invoices from different countries?** Yes. Cedalio handles invoices from any LATAM country (Argentina, Chile, Colombia, Mexico, Brazil, Uruguay, Paraguay, Bolivia, etc.), processing different: - Formats (PDF, XML, Excel, images, scanned documents) - Currencies (ARS, CLP, COP, MXN, BRL, UYU, etc.) - Tax requirements (AFIP, SII, DIAN, SAT, SEFAZ, etc.) - Languages (Spanish, Portuguese, English) **What's the minimum volume to make sense of Cedalio?** - Utility invoices: 500+ monthly invoices OR 100+ locations - AP automation: 1,000+ monthly invoices - Smaller volumes can work with manual processing or simpler tools; Cedalio is most effective at scale **Can Cedalio detect billing errors in utility invoices?** Yes. Cedalio's tariff validation agent cross-references each utility bill against regulated public rates published by energy regulators in each country. A Chilean retailer recovered $42,000 USD in overcharges in the first 60 days. Typical recovery: 5-15% of total utility bill amount for companies with 100+ locations. **What if Cedalio can't extract data from an invoice?** Cedalio's AI extracts from 99.5% of invoices automatically. For the remaining 0.5% (unusual formats, heavily damaged documents, non-standard layouts), Cedalio flags for manual review with pre-filled data fields to minimize effort. **How does Cedalio handle confidentiality and data security?** - All data encrypted in transit (HTTPS) and at rest (AES-256) - Compliance with GDPR, CCPA, and local LATAM data protection regulations - No data shared with third parties without explicit consent - Regular SOC 2 audits - Data retention policies per client contract **Can Cedalio integrate with our existing ERP?** Cedalio integrates with SAP, Oracle, TOTVS, NetSuite, Odoo, and custom ERPs. If you're using a system not listed, reach out — custom integration is possible. Integration timeline: 2-4 weeks. **How does Cedalio's fiscal compliance validation work?** Cedalio automatically detects the country of each invoice and applies country-specific validation: - Argentina: AFIP validation (WSFE/WSFEX, CAE, withholding) - Chile: SII validation (DTE, folio, RUT, IVA) - Colombia: DIAN validation (CUFE, RUT, fiscal address) - Mexico: SAT validation (CFDI, UUID, PAC stamping) - Brazil: SEFAZ validation (NF-e/NFS-e, digital signature) - Uruguay: DGI validation (CFE, RUT) Each validation includes cross-reference against tax authority databases in real-time. --- ## Contact **Website**: https://cedalio.com **Email**: luciana@cedalio.com **LinkedIn**: https://linkedin.com/company/cedalio **Demo**: https://cedalio.com/demo.html For inquiries about Utility Invoice Processing, AP Automation, Tariff Validation, or Fiscal Compliance solutions, reach out to Luciana Reznik at luciana@cedalio.com or request a demo at cedalio.com/demo.html. --- **Last Updated**: April 2026 **Language**: English **Total Word Count**: ~4,500 words